While the main Zara store at Westfield Stratford City is closed for refurbishment, the brand has opened a pop up store which has been designed mainly to assist with click and collect orders. The pop up store, which will be open until May, will also allow customers to buy items online while they are actually inside the Zara store. All of the shop assistant will have devices to help customers choose when they want to collect their order. Their click and collect operation will be extremely fast with customers who place an online order before 2pm being able to collect their order on the same day.
Customers will be able to scan items of clothing that they like using information screens that are embedded into the mirrors in the store. The screen will then pull up information about the item including available sizes and will also recommend other items that would co-ordinate with it. The pop up store will offer customers a selection of ways to pay for items including by mobile phone, through the Zara app or by using a self-checkout machine.
The chairman of Inditex, the owners of Zara, has said that he views this click and collect concept as another step towards integrating the Zara online presence with their physical stores. Pablo Isla went onto to add that this integration will define the brand's business identity.
Following its refurbishment, the Zara flagship store in Westfield Stratford City is expected to reopen in May 2018. It is expected to incorporate many of the innovative ideas that are featured in the current pop up store and will include an area specifically to deal with click and collect orders.
News in the same category
On Friday, the 4th October 2019, Co-Op Stores opened a new branch in the Capital Quarter in Cardiff. There’s a bakery on the premises as well as a Costa Coffee. As in other branches, this store sells a selection of fresh foods, hot foods and wine.
Starbucks has just announced its launch in Colombia, the country which has supplied its Arabica coffee since 1971. With a first store opening in Bogota in 2014 and 50 before 2020, the local Juan Valdez chain sees the arrival of a formidable competitor.
You can now shop at Waitrose in Heathfield: the retailer opened its first store last Wednesday, a year after the announcement of the project.
Smaller Footprints is a new shop in Clifton in Bristol with a zero waste ethos at its heart. Located in Regent Street, the new shop offers a varied range of food and non-food items packaging free.
